View this and more full-time & part-time jobs in Miami, FL on Snagajob. This program provides you with the foundation you need to lead to a path of success. At Alight Solutions, we are reimaging how people and organizations thrive. Alight also offers a comprehensive benefits package. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. View Job description, benefits and responsibilities. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. We want towelcome you to learn more aboutAlight and our Customer Care team. Alight is committed to the continued development of our colleagues. * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. These teams are a critical component of Alights health care,retirement and HR-delivery services. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. View Job description, benefits and responsibilities. We strive for Excellence Every Day by collaborating with our clients and colleagues. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. Additional pay could include bonus, stock, commission, profit sharing or tips. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. * Be kind and compassionate * Use productivity and quality data & metrics to achieve superior customer service results Travel Posting id: 823465203. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. We strive for Excellence Every Day by collaborating with our clients and colleagues. All Rights Reserved. Alight Easy 1-Click Apply. Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. DISCLAIMER: 2023 Snagajob.com, Inc. All rights reserved. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. See our awards. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. These teams are a critical component of Alights health care,retirement and HR-delivery services. You can also receive alerts via instant message. Bilingual (English/Spanish) Customer Care Rep - Virtual. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. Join our team. I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . Scroll down below to view similar jobs . Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - At Alight, we connect passion with purpose. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. Alight Solutions Easy 1-Click Apply. Benefits start on your first day of employment, Programs & activities that give back to our. Our people are our greatest assets at Alight Solutions because People Matter! We understand the powerful human connections that create success for organizations. On average, Willa Davie works for one . Read more Customer Care Representative Human Resources. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Must be able to work a flexible schedule based upon high call volume needs. You will be notified during the hiring process which checks are required by the position. Customer Care Representative Human Resources. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Averages based on self-reported salaries. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Location: San Juan, Puerto Rico. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Learn more about our customer care offices. Must be able to work a flexible schedule based upon high call volume needs. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Customer Care Representative Human Resources. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. We promote healthy lifestyles and flexible work arrangements for our employees. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. New York Equal Pay for Equal Work Act Statement. Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. To deliver on this purpose, we do things differently. Get a free, personalized salary estimate based on today's job market. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. This job is no longer accepting applications. At Alight, we believe a company's success starts with its people. This is a 6 months project and we offer Full Time Shifts (Rotating). Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. Health insurance is either BCBSIL or Kaiser depending on where you are located. This is a 6 months project and we offer Full Time Shifts (Rotating). Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. Work-Life Balance Take the first step today by joining our talent community. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. 2023 Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. You have We are not an agent or representative of any employer. VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. Si es as , entonces ReedGroup es para ti! A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Tasks to include in a Customer Care job description . We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our story starts with a simple universal truth: Every business is a people business. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. Interested in Workday positions? * Call Center and Hospitality experience preferred. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. Because transformation takes a workforce. Customer Care Representative - with Growth Opportunities at Alight today! It's why we're so driven to connect passion with purpose. Because transformation takes a workforce. Customer Care Representative Tasks. Find contacts: direct phone number, email address, work experience. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Find out if you meet the requirements! The mission of our customer care teams exemplifies the need for human understanding. The mission of our customer care teams exemplifies the need for humanunderstanding. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Required Skills. We reward continuous improvement and encourage you to own your own development. We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. * High School Diploma or equivalent is required, bachelor's degree a plus From company leaders to our newest colleagues, we all play a role in bringing our values to life. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Visit investor site Looking for an Alight office? Want to receive job alerts for similar jobs? $50K-$69K Per Year (Glassdoor est.) Career Development & Growth: We provide ongoing training, coaching and development. * Demonstrate a high level of confidentiality and professionalism These teams are a critical component of Alights health care,retirement and HR-delivery services. This role is designed for people who have strong empathy and communication skills. Please note that all salary figures . * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. They answer inquiries by phone, e-mail, web chat, or social media. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. You will be notified during the hiring process which checks are required by the position. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Cons. A 401k plan that includes a corporate match. Only applicants from locations above will be considered. The estimated base pay is $36,558 per year. Disabled Person, Inc. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Help us reimagine how people and organizations thrive! Cons * A demonstrated successful work history in customer service, insurance, or related field. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Qualifications for a job description may include education, certification, and experience. Full Time This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Our story. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Reimagining how people and organizations thrive. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Try to use specific examples from your work or school history that relate to the question asked. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Learn more at . Alight Easy 1-Click Apply. Alight Solutions San Juan is looking for real people, who are passionate about customer care. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. You will be notified during the hiring process which checks are required by the position. Benefits . then the employee has changed 1 company and 1 job. Esto te describe? Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Check out our open opportunities below. Our story starts with a simple universal truth: Every business is a people business. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. You have already created a job alert with same filters. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. We want you to join our company with 25 years of industry experience. * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Our Promise View Job description, benefits and responsibilities. Know Your Worth. We are forthright and genuine when we speak. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law.