ticketek marketplace refund

This is not an insurance policy. Why does Ticketek Marketplace charge fees? If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. Sell tickets directly from your Ticketek Account. :(, tails, they sent an email saying they has processed the refund. We also ensure all reviews are published without moderation. Budjerah: 6:00 6:30pm Don't EVER buy for a friend, NIGHTMARE. Where you cannot provide evidence that the person affected is within the. Ticketek Rewards - Redeem gift vouchers when you answer surveys See deal $89.90 Onwards Buy Ed Sheeran tickets starting at $89.90 Ticketek website will open in a new tab See deal $123.35 Onwards Buy Snoop Dogg tickets starting at $123.35 Ticketek website will open in a new tab See deal 30% Discount Therefore, it's impossible to speak to an actual person. Please also read the General Conditions of Refund. It's about $1500 and I have no idea what to do next. A doctor cannot be You or a member of Your family. Adverse weather with no Government Agency warnings not to travel. I will never purchase anything with you again. Why is the price displayed on my ticket different to what I paid? Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. For a detailed FAQ on these measures click here, Read the Terms & Conditions for this event. .As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid . I've bumped the ticket by responding as recently as January 2023. They are the shittest service in Australia. The best person in the world. An incident number or report from the Police or relevant traffic authority. Ed Sheeran: 8:15 10:30pm, New South Wales / Australian Capital Territory, Read the Terms & Conditions for this event. means the unforeseen change of the date of an examination that. Where You are the business owner or registered Director, or a member of Your family is. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. My mate's dad got covid (positive RAT) and so him and his household opted not to come up to Brisbane that weekend. Hands down. Travel insurance and COVID-19: what you need to know. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. Automatic Refunds If enough people do it they'll be investigated. How did this happen? Here are 8 tips for writing great reviews. Youmade an unsuccessful request for annual leave for the date of theBooking. Anyone has experience getting refunds from them or have advice on what I should do here? You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. No way to recover tickets. A police report confirming details of the theft. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. In event of a Refund Application the English language version shall be the basis of settlement. All aspects of this document are subject to Australian law and the jurisdiction of the Australian courts. Sell tickets directly from your Ticketek Account. What gives? They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! It goes against our guidelines to offer incentives for reviews. means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the, If the documents can be replaced in advance of the, means a requirement to move address imposed on. No worries, as your cousins for a DOCTORS NOTE STATING THEY HAVE CANCER AND YOU WANT TO SPEND TIME WITH THE FAMILY. Please comply with any stated ticket limit for this event. Their garbage outline needs us to be examined physically to be considered for refund, in the midst of a pandemic. I've purchased a ticket and my event is tonight! I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. A copy of a notice from the examination body, school, college, university confirming the change of date. I had to reschedule something from past weekend, yay floods with Ticketmaster and everything was an online request system. They will do anything to hide from you. to then often have to go to their desk at the venue to follow up the issues. Travelling can be a huge expense, which is why its normal to try to score savings when you can. I had tickets for an event that was supposed to be in 2020 and then 2021 and now I have a 3 month old and I thought Id be ok to leave her for a night by now but Im not. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. I will NEVER buy tickets from this company again! Tixel is a safe ticket marketplace to trade tickets from Ticketek. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. NEVER NEVER again. So I bought tickets to a few events recently (yeah yeah yeahs, sigur ros) and paid the extra $15 for refundable tickets because, and now this might sound crazy, I wanted the option of being able to refund them. Confirmation that the document cannot be replaced in time for the Booking. What can I do if my tickets are lost, damaged or stolen? Might be worth looking into? These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! On-top of that you cant call anyone to purchase ticketsTerrible. How totally useless. What to do?? Reddit and its partners use cookies and similar technologies to provide you with a better experience. ?Dodgy Dodgy company, someone in what ever department should be cracking down on these dodgy companies. Fully understand why they lock the tickets but for heavens sake 8 days out and still locked, try to contact someone to find where is the darm code to be found to unlock? To apply for a Refund simply click on the link in your booking confirmation email, or click here. They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. Ticketek Marketplace (marketplace.ticketek.com.au). Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. I cant go now, and when trying to chase a refund you literally have to choose from a bunch of pre approved refund appropriate situations and provide evidence. Doors Open: 5:00pm Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. Where You are the business owner or registered Director, or a member of Your family is. The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. 4 hours later before I could provide the de, Tried to buy concert tickets and both the website and the app wont let me purchase. Their phone doesnt answerThey have not responded to emailsThey have not responded to multiple email forms. Buy guaranteed tickets for sold out events at a fair price. Where the examination is being provided by a commercial business (not by an educational board). A doctor cannot be You or a member of Your family. (This can normally be obtained from the transport companys website). I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. Ticketek takes the issue of scalping seriously. I tried calling, emailing before the show, had I had a response we would have made the show. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! Considering just forging one at this point but Im just baffled why I paid extra for refundable tickets when changed me mind isnt even an option. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. More Info. Ltd. All Rights Reserved. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. Dates were also messed up so I had to fix that and then in the end I got my dr to write the most comprehensive med cert yet and unfortunately it mentioned that my initial appointment with them due to covid policies was a telehealth consult. Are there any age restrictions enforced on my event? Are Refundable tickets offered on Gift Voucher sales? A Refundable Booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in this document. Doctors note or Medical Certificate confirming: means a physical or mental health condition that, Where you cannot provide evidence that the person was within Your, means unexpected disruption or failure of the public bus, train, tram or ferry network which is not foreseeable before the date of the. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, civil commotion; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. Many of us haven't booked on line since COVID started, The site is worse than I remember. I am trying to buy tickets but it says unable to lock the ticket. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. If they mean no-shows, then so be it. What happens to my money when I buy a ticket? >|DprR5}F'+#&'GM.VMn750gtge%iaMX1o-|iSfjS,r2)HTu2ujrzn ZvP`i}F``empr]pq}pC#MKM/n]:gx6O;2=3;M;>#S3I Safe, Fast and Verified An email from the Booking agent confirming they are unable to replace/re-issue the tickets. Released a technology that is fully flawed just like the rest of the governing bodies around the world. (This can normally be obtained from the transport companys website). 2 tertiary educated people wasted 1 hour each of their lives without successful purchase of any tickets. Cutting-edge production - the likes of which have never been seen before in Australia or New Zealand . confirmation or our website for contact details. Create an account to follow your favorite communities and start taking part in conversations. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Sick relative? Almost 90 days and still waiting for my refund back. Fire A report from the fire service and/or police. I am not a lawyer, but charging a relatively significant amount extra for optional refundable tickets, then making it basically impossible to get a refund, strikes me as something that shouldn't be allowable under consumer law. As it got closer to Christmas I started to worry, as they were to be presents. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. and subject to change at any time. Where documents can be replaced in advance of theBookingor on the day. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K4QMLG" height="0" width="0" style="display:none;visibility:hidden"> </iframe> We may consider other Emergency Circumstances at our discretion. They rapidly charged my credit card, then didn't provide the tickets. She made time to help & sort out the transfer of tickets to this area. Fire A report from the fire service and/or police. Doctors note or Medical Certificate confirming: means unexpected disruption or failure of the public transport network which. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Times are approx. Like. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges.