Ticketek may charge a reasonable fee for the replacement of tickets. Select your desired area, then select the $0 member ticket. If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. Children aged 0-6 do not require a ticket, however, they must not occupy a seat.
How do I redeem my Ticketek Gift Voucher?
Terms & Conditions of Sale | Ticketek NZ Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. There are three delivery options: Note that for general admission events, tickets can not be replaced. More information relating to mobile ticketing will be communicated in the lead up to the season. %
If you enter it incorrectly more than 10 times, no further Voucher IDs will be able to be entered for the remainder of that transaction. Promoters sometimes request that a number of tickets be held for promotional purposes. Please note there maybe no replacement for General Admission tickets. During my time at Ticketek, I created marketing schedules managing when client's images and ticket sales . How do I add my mobile tickets to my Ticket Wallet? It's the fastest way to buy tickets for your next live experience, receive event alerts and access your mobile tickets to view and share with friends. How do I arrange for a new membership card to be sent out? For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. What does Ticketek do to prevent scalping?
Who can book a family and concession ticket? - Ticketek Australia Safe, Fast and Verified Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. The AFL Membership team will be available to assist with general enquiries on all matchdays at the below locations, Marvel Stadium - Membership services office, across from gate 2 (external). Please keep an eye on your AFL Membership ticketing emails which will include your barcode.
Ticketek Australia Questions | ProductReview.com.au Limitations on number of tickets purchased. Angry attendees couldn't access their tickets on their phones after purchasing them through Ticketek. Ticketek may not replace tickets where seating is unallocated (general admission tickets); You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. Can I request a partial refund on my purchase if I have selected Refundable tickets? Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. Ticketek acts as agent for the Seller in the sale of all tickets. I have a saved the details of my credit or debit card, but I am not getting the option to use it to pay for my tickets? What happens if I lose/change my phone or accidentally delete my Mobile Ticket? Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). Am I able to 'top up' my Ticketek Voucher with more credit? You now have the option to have your sign in details remembered for your next visit. Will credit card pre-fill function work on Ticketek's mobile site and mobile apps? There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. Checking this box will securely save the details of credit or debit card for use when making your next Ticketek purchase. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. Your membership number is your account ID and can be found at the top of your membership card or the bottom of an email from AFL Membership. My AFL Membership card has not yet arrived, what should I do? If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? No - Most venues have only a small slot in the turnstile where the ticket or mobile phone is inserted to be scanned. Members who renew their membership prior to January 29th will receive their cards in February before the season starts. Placing seats on hold and redeeming them is limited to online transactions only. If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. I've sent an email invitation but some or all of my friends did not receive them. General Admission (GA) is an unreserved section/event where seating is not reserved for you. Replacement cards cost $10. How do I check the balance of my Gift Voucher? Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller).Ticketek is committed to working with Sellers to facilitate the accessible and inclusive sale of tickets on this site to all audiences. You can access specific privacy information for Friend Spotter . xYmo Z)y"=H}=@0JrJHqvkKpp]I&dqEYlS/wGOG,<>zgW;-)Pk=#SY3%nMHqB6PrBYTJgRUe;>y2<5LKc?\e.f If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. The website will still select the best available within the section you have chosen, You can only select on price category at this stage. After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. Can I purchase tickets through the mobile site? What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? No, only Mobile Tickets can be added into your Passbook. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. What is the policy regarding juniors accessing tickets at the MCG and Marvel Stadium? How do I access Accessible seating tickets? Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. You can redeem your Ticketek Gift Voucher online by: Ticketek Gift Vouchers may also be redeemed in person at a Ticketek Agency or over the phone through the Ticketek Call Centre. There was a spelling mistake in the email address entered.
Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand How long are Ticketek Gift Vouchers valid for? For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. If there is no connectivity at the venue, can Passbook tickets still be accessed? You can find information on how to access your Mobile Membership through the AFL Live App here. You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. I have received a Gift Voucher for a particular event, how do I redeem this through Ticketek? No, we cannot refund the additional charge for the Refundable tickets. Sell tickets directly from your Ticketek Account. Ticketek routinely mismanages ticket processing which should be simple. To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. www.accc.gov.au.
PDF CONCESSION & JUNIOR POLICIES - Ticketmaster Juniors aged 7-14 years are entitled to purchase a junior ticket. Click sign in in the top right hand corner and follow the prompts using the email address nominated in your AFL Membership, OR. Do I need to add to Passbook to gain entry into the venue? Upload your ticket. The user will not be able to view the ticket. No, AFL Members will not need to pay transaction or ticketing agent fees at Marvel Stadium. If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. No, Ticketek Gift Vouchers are not reloadable. You can find your barcode number on the back of your member card or on the homepage of your AFL Membership online Account Manager. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller). No, for the first release, the app will only be an iPhone app. Some events may have a Family ticket which includes 1 Adult and 1 Junior. To access General Admission seating, members can either scan their membership card upon entry or scan the ticket loaded on the AFL Membership app. You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. We liaise closely with event organisers on matters related to ticket scalping. Request details from Ticketek when booking your ticket.
Don't forget, you can update your account by returning to the, Then sign in with your current username (the email address you registered with) and password.
Can I sell Child/Junior or Concession tickets on Ticketek Marketplace What qualifies as a concession ticket? You can also update your credit or debit card details while you are logged into your My Ticketek account and navigating to the Payment Details page. Who is entitled to a concession or child ticket? Ticketek Agencies) Collector Tickets will be posted no later than one (1) month prior to the event, depending on your date of purchase Collector Tickets will be dispatched via AusPost on behalf of Live Nation Australasia If you have not received your Collector Ticket, or lost your ticket once 2 0 obj
Also tap on the 'i' icon at bottom right of event pass to 'flip' the ticket over to find extra transaction information. Your region is identified by your IP address. If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the Site). No, the credit card pre-fill feature simply gives you the option to save your card details. Tour dates Ticketek is selling for the following venues only. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. You are responsible for knowing the contact details of all attendees in your group. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. When will I receive my club of support merchandise pack? If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. If you need to contact us, you can do so via membership@afl.com.au or 1300 722 515. How do I request a refund if I have purchased Refundable tickets? The app is built for the iPhone, although it will run on an iPad at iPhone resolution. How do I gain entry to the venue using Passbook? On some occasions seats are released closer to the event. Tickets for Sport, Concerts, Theatre, Arts, Family Events, Comedy, Festivals | Ticketek Australia Wu-Tang Clan & Nas NY State of Mind Tour NRL Telstra Premiership 2023 Season GABS Craft Beer Festival Palm Tree Music Festival Ft. TISTO, KYGO, LOST FREQUENCIES & More Ampol State of Origin 19 Crimes x Snoop Cali Rose ISUZU UTE A-League 2022/23 Season Tickets will not be issued to persons other than the credit/debit card holder. The AFL Reserve is within the Shane Warne Stand at the MCG, and on the wing towards the Harbour Esplanade at Marvel Stadium. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. Will AFL Membership dining have a priority system in place to access tickets? I had the opportunity to study abroad in Australia during the summer of my Junior year. The email account that the message has been sent to is closed. How many tickets can be delivered by Mobile Ticket delivery? How do I find my tickets once they are in Passbook? If you do not receive your club of support pack please contact the club directly. Reserving a seat is $10.50, with an additional transaction fee for tickets booked through Ticketek. <>
Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons.
Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. Find out more about. You may be required to submit to a search of your person and/or possessions before entering the event. chevron_left. Select 'Club Members & Public Reserve', enter your barcode number(s) into the space provided, and click 'Unlock tickets' 5. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. <>
If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. We recommend that you confirm with your venue whether they have an existing ticketing agreement. Can I request a refund if I accidentally selected the Refundable tickets option? Gift Vouchers can be purchased for specific events when available.
When purchasing tickets for a particular event you may be limited to a specified number of tickets. Your barcode to access tickets is generated upon your renewal. Set up your My Ticketek account, or check the details in your existing account.
Upgrading Member Access via Ticketek (AFL) - Collingwood FC Note that Mobile Ticket delivery may not be available for every event. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided . They will be assigned the next two seats along (next to Invitee A). If your location is not recognised, National content will be displayed. All tickets purchased through Ticketek will be mobile or PDF, meaning you can easily access your tickets on your phone via your ticket account or ticket agent app, add them straight to your phone's ticket wallet and share them with your friends and family using the 'Ticket Forward' function.