It has the title of 'How to return your kit'. .woocommerce ul.products li.product .onsale,.woocommerce span.onsale,.woocommerce #respond input#submit:hover, .woocommerce a.button:hover, I then found an old laptop HD and tested it with the SATA to USB cable before fitting it in the DVR. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. Assuming youre already with BT for your Broadband, then the costs are as follows: TV service: Either 4 a month (basic service) or 12.50 for the unlimited service. Freeview Play vs YouView | Trusted Reviews http://bt.custhelp.com/app/answers/detail/a_id/53417/~/how-to-return-and-recycle-your-bt-broadband-h says Bt will send you a returns bag if you were a BT Tv customer and you inform them you are leaving.. That is BT adhereing to their responsibilities under the Electrical waste regulations. The BT TV Box Pro connects to your broadband hub over wi-fi and now you can watch your favourite content without the need for an aerial. YouView. Ktm Rc16 2021, Can you get the Enter maintenance mode Y/N prompt on screen, and then press power? Thanks for the tips Robin. Just replaced youview box hard drive following your easy to follow instructions. Ofcom launches review into unsatisfied BBC audiences Any ideas? Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. I then turned it all off for a minute and then back on. BT YouView+ box review | Uswitch Safe mode worked but would not correct problem. It worked a dream. But it still doesnt work same as before, it wont enter maintenance mode and doesnt load. Hi, Is it possible to reuse the old hard drive? In 1968, he started what would later become his largest business venture, consumer electronics company Amstrad.In 2007, he sold his remaining interest in the company in a deal to BSkyB for 125m.. Sugar was the chairman and part-owner of Tottenham . 8h42, on All the menus and features are exactly the same, but the most recent version of the box is smaller than this earlier version. These drives are also quieter and cooler than standard 2.5 computer drives so should last longer in continuous use. Presumably the new drive needs to be the same make and model, or at least the same size. The constant writing to disk by the Youview box, even when not recording a programme, will quickly wear out an SSD and it will fail. 05-06-2019 Our set-up is quite simple. Only if you want that SSD to die prematurely! My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. The PCB is covered with a heatsink/RF shield. We followed the user guide instructions and Googled every possible solution without luck. Yes if its a used disk it doesnt need formatting, it just needs any partitions deleting. Everything else will continue to work perfectly. Thanks very much, good for the Planet as well as my wallet. Carefully lift the lid up pivoting at the front of the box, revealing the insides, but dont yank the cable connecting the lid to the PCB! Just fitted a new Seagate drive following your instructions and Im back in business again! YouView is a broadband internet ( IPTV) based video-on-demand and catch-up TV platform that is being bundled by several ISPs across the United Kingdom and has also been sold at retail. Had already begun ordering a new box, and about to get my failed box recycled when I found your instructions. if (window.removeEventListener) { I wonder if the programs recorded on the old hard drive could be saved??? I ordered SATA cable to connect the drive to computer and see if it works this way although not sure if its not gonna reset the disk now, like youve mentioned it at the beginning. Not sure what box model you have? YouView TV Ltd 2023. Find helpful customer reviews and review ratings for NETGEAR D7000-200UKS Nighthawk AC1900 Dual Band 600 + 1300 Mbps Wireless (Wifi) VDSL/ADSL Modem Router for Phone Line Connections (BT Infinity, YouView, TalkTalk, EE and Plusnet Fibre) at Amazon.com. This was great. The drives are interchangeable but if in doubt replace like with like. 10h30. Followed these instructions to replace what I thought was a damaged hard drve. FOR SALE! Was about to empty my bin, where I had dumped my faulty box when I read your blog. fbq('track', 'PageView', { As Graham pointed out, whether you continue to receive all the channels depends on where your new address is. The box should function (more or less) as a Freeview Play box. A YouView Box FAQ Some On Demand apps are only available in certain regions. well see about useful life. If you cant there might be some other fault with the box such as failed RAM or flash storage. Since taking on regulation of the BBC, it's become particularly concerned that audiences in . BT TV Box Not Working. Hi! If you're unsure what box model you have, go through the following steps: Open the Menu Select Settings* From Information & Reset select Device Information If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. Ionic Industries 2023. }; Starter includes a basic YouView box with over 100 channels, catch up and on demand, and you can add BT Sport (as long as your broadband has a download speed of at least 6.5Mb). Get in touch Need more help? . Find many great new & used options and get the best deals for Humax HDR-2000T Freeview HD TV Recorder at the best online prices at eBay! Repaired my box. Only thing that was difficult was removing the old drive due to the sticky pad underneath it. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free. Would have thrown the box away without finding your site. With recent updates it is likely that the box must be connected to the internet to complete its setup. Re-fit the two screws holding the PCB to the bottom of the casing. Reading through the other comments people have retained their recordings by cloning hard drives, but this is for the same box. Does this post mean a BT customer can keep the BT Youview box when their contract is up? So if you joined us or have renewed your contract on or after this date, youll be charged for not returning equipment to us. Hi all sorted now there was a loop on my broadband before it entered the house. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. I found the solution is to change the partitioning to MBR rather than GPT. BT YouView box went faulty yesterday, found your guide, which I found really easy to follow. Ignore the above. Watch Shop Bd, Using Ultra HD - YouView Support for (var i = 0; i < evts.length; i++) { Hi . Using Ultra HD See all Set up results Was this helpful? 11 and it clones hdds ssds and NVME ssds too. Everything else will continue to work perfectly. I can't see how they would be able to get away with nobbling their boxes post-contract unless before providing a new box, they clearly stated this in their promotional material and T&Cs. Menu. wfscr.type = 'text/javascript'; Works fine now. So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. Quick question, is there any reason you cant use any 2.5 drive? We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. If you've been inactive for a certain amount of time, we'll give you a nudge and say your box is about to go into standby. var wfscr = document.createElement('script'); Ive replaced the power pack but makes no difference. Visit our full contacts page here. All rights reserved. Fix: ITV Hub Not Working on Youview box - Get Droid Tips He apologised and said that the previous customer service agent hadnt changed anything on my account and he would cancel my BT TV package with immediate effect and that I would not need to return my YouView box.Ive now received an automated email, however, from BT explaining how to return my YouView box and that BT will be sending a pre-paid returns bag to me. Should work as a normal Freeview+ pvr. Don't let them bully you into forgoing the full use of your YouView box. You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. Am I being mislead by BT here to keep me paying? It's been confirmed by both BT and by YouView that these threats are entirely unfounded. Tried maintenance mode, software repair brings it back to the loop, factory resets with keeping the recordings failed. Youll probably need to get into maintenance mode. How To Become A Commercial Diver In South Africa, It now appears to be working fine. Below is a photo of the original YouView drive which is a 500Gb Western Digital disk from their AV-25 range. Weve reviewed the YouView+ box to give you our take on it, plus some tips and tricks to get the most out of your set-top box. Excellent guide which I used to replace the failed drive in my BT youview box. We recommend only buying new drives for maximum lifespan, reliability and for security of your new recordings. I tried all 5 options in M mode and kept getting the same answer. What about all those who bought Retail Youview Boxes ? It seems to be working fine now. Make sure its a drive suitable for AV, CCTV or PVR use such as the Western Digital AV drives. This ought to be obvious, but enough people at BT have been adamant that they will somehow block the services, that I am concerned. The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. Thanks in advance! Just to add to the above. Unfortunately, I get to YouView>please wait, loading but then it switches off (red light), switches on again and goes through the same procedure. The below will appear on the email currently with the title of "About the services you're stopping". B: the customer can continue to use the YouView box as a perfectly good digital video recorder. A moderator in the BT Forum has confirmed that the box will still work after cancelling. Poor and old people among those who are less satisfied with the BBC, according to Ofcom, as BBC accused of chasing younger users. They told me something very similar last week when I cancelled. Teslin Fake Id, Now with TALKTALK paying 8 a month for my Phone and Broadband. FOR SALE! And if you cancel your contract it is only these services that will stop (in this case BT TV). Press and keep holding the down arrow button on top of the box for 5 seconds until Enter Maintenance Mode Y/N appears on the TV screen. Get in touch. The box light will turn blue, If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Just a note which may help others. Thanks to this site, I was able to buy a correct replacement disk (eBay) and now have a newly functioning box. The Youview box has an extensive library of on-demand TV Programmes, films, and much more. Or maybe not. Impressed. Right everybody at IONIC and Bloggers big thanks for diagnostics to confirm my YouView problem with unit cycling on switch on . So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. Some people have had success with a 1Tb drive. The hard drive will work fine with the box on its side. Humax HDR-2000T Freeview HD TV Recorder | eBay No problems just followed your instructions. Leaving BT | BT Help The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window, Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. I had a similar problem. It requires a username and password to unlock it. I let it run for about 4 hours and it wasnt even 1% complete and every sector so far was bad. Had nothing to lose so I released it gently but it still didnt work when refitted. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. Thanks, M. Hi Miles, you might find that the drive does not need formatting from maintenance mode. Does anyone know if the SSD has much of an impact on this? They have confirmed on their forums that it is not the case, but by all accounts the call centre staff are still misleading people.. Or just poor product knowledge. Will my YouView box from BT work if I decide to leave BT? You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. I couldnt figure out why I couldnt slide the drive out after removing the screws and had to use a little more force than I was comfortable with. This is obvious if the old hard disk is broken, but if you are just upgrading your box with a larger hard drive the new drive will become married to the box.
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